Here’s the situation: you’ve been running your day as you have for the last x-amount of time. Then all of a sudden, the rules change. In my consulting case, the policy towards email retention changed. It requires one to rethink how to process email because the structure of files the company now provides is different than it was before. The retention rules changed as well, because companies don’t want lots of email floating around in discovery mode to help prove a prosecutor’s case.
So if you don’t adjust how you process your email, you will drive yourself crazy trying to do your email workflow the same way you’ve always done it when the email structure is no longer anything like what it was before the change.
It requires a thoughtful rework of your workflow. Do you rethink your workflow when the rules change?
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