What is Your E-mail Response Time?

By Scot Herrick | Job Performance

Mar 25

Everyone gets e-mail and responds to it. The question is this: do you and your team have an agreed upon response time to e-mail?

For some, especially in operations, it may be important to respond to e-mail hourly. For others, responding within 24-hours may be perfectly appropriate.

The response time agreement is important for two reasons: it affects how often you need to check your e-mail, and, it affects your team’s perception of your responsiveness.

Ask the response time question at your next team meeting. And see how different the viewpoints are for response time.


About the Author

Scot Herrick is the author of “I’ve Landed My Dream Job–Now What???” and owner of Cube Rules, LLC. Scot has a long history of management and individual contribution in multiple Fortune 100 corporations.