Tag Archives: USD

Without gratuities there is less hospitality

Las Vegas is built on workers who make their money on gratuities — the tips we all leave for waitresses, bartenders, cab drivers, hotel doormen and more. Gratuities are the reciprocity that fuels the hospitality business. Last week Kate and I took a week-long trip to the glittering city in the desert and we had… Continue Reading

Wells Fargo – We will do the right thing if we get caught

Another bailout, another extravagant corporate junket. After all that has happened over the last several weeks — a plane canceled and office renovations repaid — haven’t the leaders of our bailed out banks caught on to the fact that spending tons of money on junkets ticks taxpayers off? Why isn’t every corporate CEO that has… Continue Reading

How confident are you about the executives running your company?

I’ve already whined about Merrill Lynch and the tone deafness that accompanies spending $1.2 million on an office. And progress, too — when publicized, John Thain agreed to give the money back. Now Citigroup, that little bank that the American taxpayer has been investing billions of dollars to stay afloat, decides to buy a new… Continue Reading

Doing the right thing — when they get caught

Last week, I wrote about how Merrill’s management sucked. Included as evidence were the numbing numbers surrounding former CEO John Thain’s callous redecorating of his executive office to the tune of $1.2 million. A whopper while at the same time cutting expenses (read: people) and reporting losses. Undoubtedly, my outrage got his attention (heh!) as… Continue Reading

Merrill Lynch Management Sucks

You gotta hand it to the management team at Merrill Lynch: they know how to screw everyone else for their own good. Three days before the Bank of America merger, some months before the regularly scheduled timing, Merrill’s management doled out bonuses like it was 1999. Not bailout time. Market Watch’s headline — Merrill’s bonus… Continue Reading

2008: End of Company Retirement Plans Begins

While many look forward to the new year, there is at least one item from 2008 that merits attention. It may be the year that the end of company retirement plan support begins. It all started with companies eliminating pensions, of course. That part is old news. The new news is that more and more… Continue Reading

Risk? Not for executive management

This, unfortunately, needs serious fixing. When executives at companies claim they are highly paid because there are good times, they need to be poorly paid when there are bad times. Not so much. Witness AIG: American International Group Inc., the insurer whose bonuses and perks are under fire from U.S. lawmakers, offered cash awards to… Continue Reading

Career Management Monday, December 1, 2008

Let me tell you: it was wonderful being off the grid for a four-day Thanksgiving weekend! But, back to work and having a ton to get done over the next several days. The long weekend served up some good as well as sobering news for knowledge workers: Chicago plant workers stunned by bonus In a… Continue Reading

Bailout the car companies; fire management

On the surface, the problem with the American car companies is that credit is hard to come by, people have too much debt, and people will hang on to their cars a bit longer before buying new. The same problem as “foreign” car companies.

But below the surface, American car company management is incompetent. Not the workers, though the union rules can be breathtaking. Even though the UAW has now set it up that new workers being hired will make significantly less than current workers.

Consider:

* Go to Congress and ask for $25 billion and fly there in private corporate jets. Tone deaf just doesn’t begin to describe it. Security as an excuse is ridiculous – that’s why there is this organization called TSA for airlines.
* Total dependence on big trucks and SUV’s for all profits. Top management can’t figure out that there is an energy crisis in the making? Did we learn nothing from the 1970′s?
* Inability to go for the game-changing car. Sure, we’re hearing about the Volt, but what about fuel cells? Hybrids – but only for big SUV’s! If you want to be the leading car company in the world, innovation is a lot more than rounding the fenders and adding chrome.
* Management who believes only they have the top-down answers to the questions.
* A management culture isolated from the employee experience
* The only answers are beg for money and downsize the employee base – because there was no foresight to seeing the problems

This isn’t the first time the car industry has asked for a bailout; and, to be fair, the last one was successful – in a completely different competitive environment. In today’s global economy, what you have going on in Detroit is a horse and buggy competing against an Indy 500 race car. Management has demonstrated no ability to manage, foresee problems, or change the culture of isolation from employees and customers.

It is the culture of Detroit car company management. No one can apparently change it. Despite efforts to do so from the top down.

So bailing out Detroit is simply throwing taxpayer money against the wall and watching none of it stick. Good money going after bad. There will be no game-changing work coming out of Detroit, nor will there be any change to the culture of isolation from employees and customers. Even if there is a good plan given to Congress and they drive out there in their publicity-seeking car pools to ask for money.

The problem – failure will eviscerate the job market

But letting the car companies go under causes its own consequences. Not only is it the employees who will lose their jobs, but thousands and thousands more that supply Detroit – and others – with parts, inventory, and other needed services. It would kill the economy.

So bail out Detroit. But fire the management team. However big the management team is. The culture needs to change. The environment needs to change. Creativity needs to flow again. Game changing dynamics are needed when one week you fly to Washington on your own jet plane and think three weeks later driving in a car pool is change.

“Betrayal at the Hands of Corporate America”

Career Management Monday, November 17, 2008 There’s a reason this site is for “Cubicle Warriors.” It is because people who work in cubes for Corporations need to fight to keep their jobs and successfully navigate their careers. The need to fight comes from the consistent frustration, indignation and feeling of powerlessness that comes from working… Continue Reading