The secret to building a killer resume

sonicboomplane_navy_big.jpg

Great resumes show your job skills and results; the key features needed for securing the phone interview as part of the job search process.

But, exactly how does a resume communicate your results?

If I were to sit down with you and look at your current position on your resume, what would I see? Looking at that current position, could you answer these questions:

  1. How much money did your actions in the position help the company make?
  2. How much money did your actions in the position help the company save?
  3. How much improved productivity did your actions in the position help the company?

Do you have the answers to those questions right now about your current position?

Everything in business eventually comes down to money and productivity – the results produced by the people in the business. Hiring managers hire people who produce results in their job because it is a decent indicator that the person will produce results in the next position.

So pick up your resume, look at your current position, and ask if you can answer those three questions. Have you figured out the secret of building a killer resume yet?

The secret to building a killer resume is this: people who document the results of their work in their jobs have the numbers to put into their resume.

The blindingly obvious

On the face of it, this is blindingly obvious. I get that. But you know what else I get? In my coaching, most of the people don’t track the results of their work. Asked to produce a single number that would show they increased productivity, I get crickets.

I even ask if they have kept their performance reviews so they could extract numbers from a rare well-written review and get answers like, “I didn’t think I would need them.”

Combing through status reports, when they are kept, is like looking at how you played at work because they are all about the number of meetings you went to with nothing about what you accomplished.

The responsible career

Here’s another blindingly obvious point: companies don’t care about your career, only your work that helps the company achieve results (and that is not a condemnation). It is not like your manager will look over your shoulder, ask you if you are tracking your job results and then seeing that you take those results home with you so you can put them in your resume.

In fact, the less information you keep about your results, the easier it is for management to prove whatever they want about your work. Proving whatever they want, by the way, rarely means proving you have an outstanding performance review rating.

Today’s work imperative is tracking your results

In this job market, and all future job markets, the Cubicle Warrior will get the competitive advantage over others looking for work because the Cubicle Warrior tracks, documents and incorporates results from the work into the resume, the phone interview and the hiring manager interview. Facts and numbers show the people listening to your accomplishments the validity of what you are telling them.

Choose which of these is more powerful: “I increased the departments efficiency.” “I had a 70% deflection rate on my self-help articles resulting in a thousand fewer calls coming into the help center a month.” The first carries no water and the second is powerful and opens up a great discussion of how you went about accomplishing the result.

Every person contributes to their company’s success. Very few people track how their work does that so they can put it in a resume and talk about it during interviews.

What results are you tracking about your work? If you had to put your results in a resume right now, could you?

Sharing Sunday, March 21, 2010

Here’s a look at some great writing for your reading pleasure…

Five Things that Help New Work Pioneers Make Real Change

Christine Livingston is quickly becoming one of my favorite writers on the workplace and what we need from our corporate experiences. In this article, she takes a great look at how we can figure out what we want and how to make the changes to get there. A thoughtful, and if you want to make it so, a powerful opportunity to clarify what you need to change.

Kill the Performance Review

Eve Tahmincioglu, the Career Diva, advocates killing the Performance Review. It would be nice; doesn’t look like it will happen anytime soon.

Candidate Abuse is Costing Your Company

Companies spend a lot of money on ensuring customer satisfaction — and totally abuse their job candidates. Why this costs more than money.

4 Things That Will Kill Your Job Search

Getting clarity on exactly the type of job you want isn’t as easy as you think. Career Rocketeer explains.

Stress Amid Plenty

Yes, the great technology advances of today also advance our stress and anxiety levels. Perhaps you should save reading this until Monday (heh…). The Times Online explains the reasoning and how to break the cycle.

Being Liked vs. Being Valued

While talking about Sales, The Fast Growth Blog also nails it for our jobs as well.

How can we promote work life without losing our jobs?

A good question. The Mama Bee attempts to answer it in What Needs to Change.

Where I live, March Madness is an epidemic — in a good way. Enjoy your weekend.

Serendipity Saturday, March 20, 2010

A little March Madness…

March Madness Bracket 2010 by Geek Tonic

Read the full article »

Jibber Jobber Job Search Tool Introduction Video

I’ve advocated Jibber Jobber here on Cube Rules for a long time — and I’m a lifetime subscriber. Jason put together this 3-minute introduction video to let you get a look on the inside. Whether you are searching for a job right now or not, you know that managing your contacts and target companies is [...]

Read the full article »

Personal Branding: Hail Fellow, Well Met is DOA

Hail Fellow, Well Met by Diamond Geyser

Personal branding used to be that your likability trumped your value. Your personal brand of “going along by getting along” would work as a strategy for integrating with your team. But, that was then; this is now.
Now, you need to prove your worth to your manager and team every day. [...]

Read the full article »

SMART Goals: Your first quarter update

Mathematical 42 by Iain Purdie

SMART Goals are foundational for many performance reviews. Yet too many of us, managers included, carefully work through building our SMART Goals, making sure they hit all the criteria, start off working to complete them…and then forget them and work with the latest and the loudest.
That can kill your performance review.
SMART [...]

Read the full article »

Are you making these communications mistakes with your manager?

The new offices by sparktography

Manager – employee communication is tricky. The process should be straightforward, but then, business is social and social situations are never that simple. Throw in the fact that your manager is writing your performance review and has influence on your pay and career and you get a communications nightmare. If you [...]

Read the full article »

Serendipity Saturday, March 13, 2010

I see some shamrocks in my future…

_KST9748 by t6mdm

Read the full article »

Interview Questions: What did you like least about your last supervisor?

Eye of I (12/365) by Cycrolu

Interview questions are tough to answer when they ask you to go negative on your current job, isn’t it? Going negative on interview questions, after all, makes you look negative. On top of that, any negativity towards your old supervisor is immediately viewed as you not willing to work towards [...]

Read the full article »

Serendipity Saturday, March 6, 2010

2010-02-19 #42 by lakelandlocal

Spring Training is underway in Florida and Arizona. It sure is starting to feel like Spring here, too. Enjoy your weekend.

Read the full article »

Interview Question: What questions do you have for me?

Empty office space by Round Indigo Rock

In an earlier article, I asked for what interview questions you wanted me to help answer. In the comments was this one: “What questions do you have for me?”
It’s a good and common one asked in many interview situations where the hiring manager has done what needs doing and [...]

Read the full article »

The Holy Grail of Job Search

Prepared for Holy Communion by Randy OHC

Yesterday, I was helping a client with her resume. Let me tell you, resume rules suck. Should it be one page, two pages or more? Should it be formatted this way or that way? Should we talk about skills one way or another?
We worked through it, though, and she [...]

Read the full article »

Interview Questions: what are yours?

Capitol Hill Question Mark (Washington, DC) by takomabibelot

Interview questions and how to answer them are some of the most popular posts here on Cube Rules. What interview questions do you want to know about? What have been your toughest interview questions to answer?
Leave some comments; all of us can share our tips for answering interview [...]

Read the full article »

How to build a broad business network

20100216-0031 by Greg Bouchillon

Research consistently shows that your business network is the best way to find a job. Then, there is the best of the best: getting a recommendation from an employee in your network that is inside your target company. This makes sense: a person already in the organization knows the potential candidate and [...]

Read the full article »

How social media can break big banks

Chinese Yi Yuan by LostBob Photos

Banking isn’t something often heard about in social media circles. Unless one is complaining about big banks, of course. The frustration with banks and their fees, policies and risk mindset, however, has spawned a few upstart approaches to circumventing banks through social media methods.
There is a new way of moving [...]

Read the full article »

Sharing Sunday, February 28, 2010

Sharing – Palo and Beau by clangla

Each week, I offer some excellent reading that relates to jobs, careers and living our lives.
6 cold truths about building new business in 2010
Liz Strauss of Successful Blog offers us, in my opinion, one of the best articles on what it will take to get new business in 2010. [...]

Read the full article »

Serendipity Saturday, February 27, 2010

P-90-Fc-028 by NeenahHistory

Kate and I watched the Titanic movie for the first time in a long time. What a story.
Enjoy your weekend.

Read the full article »

Office politics promoted by force ranking job performance

Victory Ceremony – BC Place – Vancouver British Columbia by kk+

The Winter Olympics does a good job of force ranking job performance, doesn’t it? You get gold, silver and bronze metals based on your performance over a course or event.
Business, however, is not the same — but management tries force ranking employees anyway. In Why [...]

Read the full article »

Office Politics Trumped by Trustworthiness?

trust-me by cheerfulmonk

Office politics can often be seen as a group of tactics to get people to do what you want them to do. While some of the tactics can work, there is a more fundamental issue that can help your overall cause: your trustworthiness.
This sounds simple, but it is not. What, exactly, is trustworthiness? [...]

Read the full article »

Office politics will eat management strategy for breakfast

Breakfast at Fayze’s by pehedges

Ah, yes — strategy. It is what management does to determine the next direction for the team (or company) and is a way to out-flank the competition. Management strategy is the fun part about management because it is hard — but theoretical.
Execution of the management intent, however, is real. That means, [...]

Read the full article »