One of the keys to a great resume is including the business results you’ve helped your manager achieve on your resume. The trick, of course, is where to find them. If you have a manager that believes in having goals for you and your department, you’ve got the starting point. Here’s three ways to find those business results to put into the resume.
In theory, your performance review should be about your goal attainment as measured with numbers. And the goal attainment is the direct evidence of how your work impacted the business.
If your goal was to implement a project that “increases productivity of X department by 3% as measured by number of claims processed,” then meeting or beating that 3% objective is the direct business result.
If your manager isn’t that good with goals, then trying to get to a revenue, expense or productivity number, based on your work, is where you need to be to show the business result of your work.
Most larger businesses usually give you your goals for the year. Some of the goals are personal improvement goals — perhaps increasing your job skills for good ones or “watch me self-actualize” for the bad ones — but these goals are what your manager considers THE most important items to get done over the course of the year.
Those are business goals and how you track against them becomes the business results for the department you are responsible for attaining.
If you are looking for business results in your position, these goals are a primary source.
People’s eyes glaze over when I talk to them about status reports. I know, I know, they’re a pain in the ass to do. You think they don’t mean much.
But status reports display your brand — your contributions — to your manager every single week. That brand can be one of getting things done or one of “attended 5,000 meetings” and accomplished nothing.
If your manager doesn’t focus performance reviews on business attainment and your goals are non-existent, your status reports will save the day.
Your resume needs your job skills and business results to show a potential hiring manager that you’re worth interviewing for an open position. One of the hardest tasks is to get to those business results. That’s why looking at your status reports, goals and performance reviews is the right place to start to fill in those accomplishments on your resume.