Ah, yes — strategy. It is what management does to determine the next direction for the team (or company) and is a way to out-flank the competition. Management strategy is the fun part about management because it is hard — but theoretical.
Execution of the management intent, however, is real. That means, if not handled correctly, that your office politics can eat your management strategy for breakfast. Most strategies fail because their execution runs smack into office politics.
Here’s five ways you can keep office politics from derailing your strategy:
Change is never easy. Yet management rarely focuses on the “why” behind the change; they forget that all that time they spent working through the problem that justifies the change hasn’t yet been shared with employees. Nope. Instead the change is simply stated as the new direction with no justification, supporting evidence or reasoning.
Sell the problem. Otherwise, your office politics will start cooking “no sale” yummy pancakes.
It’s great to have this theoretical new direction to overcome a problem, but the very first question a person will ask after hearing it is this: what is in this new thingy for me? Change, especially big change, causes fear. Will I get laid off because of this? Will I be left out of the group with this change? Will my work no longer matter as much to my customers?
If you, as a manager, think that all your employees are thinking about is how cool your new strategy is and how it will conquer your competition, your office politics will be serving a side of “WIIFFM” bacon with those pancakes.
Every management strategy has a story — here is the problem, here is how we plan to fix it, here are the results we think we’ll get.
Unfortunately, the implementation plan is fuzzy, or one where the manager looks for help from the team to build. The employee engagement is great, but fuzzy plans — combined with not selling the problem and the WIIFM mentality — means employees think management is clueless.
Much better to have a good implementation plan that employees can attack. Yes, attack. That gets your objections out early, gets employees thinking how to make this plan better and know that management has thought this through. Without a good implementation plan at the ready, your office politics will be serving a “blown up” 3-egg omelet in no time.
Every time a big change comes along, it is important to get early wins to show that the new direction can succeed. It doesn’t mean that you design an easy win into the plan, but it is important to look for evidence that the plan is working or not working. This is done through the reporting that is set up to see how the plan is working.
Instead of working the reporting to monitor the progress of the strategy, too often we keep the information loop the same. Or we hear anecdotal stories about the success or failure of the strategy.
Employees need to see independent reporting to validate the success of the new direction. Without it, your office politics will cook up that no-win breakfast quiche.
No strategy is perfect. In fact, no management strategy survives the same way one day after a roll out. A new direction bumping up against the reality of your team means that you’ll find problems with the change or how it gets implemented.
Managers and employees need to focus on the little problems that immediately surface to ensure they don’t become big problems. Employees will see that management engages the issues early and managers will get big hints of future issues from the small issue right now.
If you don’t deal with the small, early issues, your office politics will serve up a hearty serving of “big-issue” hash browns instead of accepted change.
Office politics can often have a bad reputation, deservedly so. But handled correctly, how you go about selling and implementing your management strategies can greatly improve by helping your team understand the problem, knowing the plan and working the early issues.
Has implementing your management strategies come back as a seven-high pancake stack for breakfast?