Comments on: Technology is Great; Technology Sucks

By: Deanna McNeil

Deanna McNeil — Fri, 11 Jul 2008 03:00:00 +0000

I am so glad you found relief. Regretably, as we are all too well aware, software is indeed a tough business and the stories don’t always have a happy ending, do they?

By: Deanna McNeil

Deanna McNeil — Fri, 11 Jul 2008 03:00:00 +0000

I am so glad you found relief. Regretably, as we are all too well aware, software is indeed a tough business and the stories don’t always have a happy ending, do they?

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 15:53:59 +0000

@Deanna McNeil – This morning the Zone Alarm Technical Support site has the fix up on the site. Both a workaround and a new download for each of their products that resolves the Windows DNS update. I installed this version this morning and all is well.

Here’s the link for those who may have the same problem:

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 15:53:00 +0000

Here’s the link for those who may have the same problem:

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 05:26:32 +0000

@Deanna McNeil – this specific action — uninstalling the latest Windows update — worked for me. As I noted in my comment to Eric, my other two PC’s have access to the Internet with Zone Alarm even though they are configured the same way. Of course.

Thanks, Deanna!!!

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 05:26:00 +0000

Thanks, Deanna!!!

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 05:25:14 +0000

@Eric D. Brown – Deanna posted a comment that notes the most recent Windows update is the culprit. And, it’s true.

Interestingly, Zone Alarm only prevents access to the Internet on my work laptop; the two other PC’s in the network (all a home network, not corporate) can access Zone Alarm with the update. All the configurations, of course, are the same.

Software is a tough business. Now I have to watch Zone Alarm to look for an update so I can reinstall the Windows update sitting patiently in my toolbar. Staring at me. Like I’ve done something wrong…

I may still give you a call, Eric, on alternatives!

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 05:25:00 +0000

@Eric D. Brown – Deanna posted a comment that notes the most recent Windows update is the culprit. And, it’s true.

I may still give you a call, Eric, on alternatives!

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 05:22:35 +0000

@Deanna McNeil - It did...link in next comment!

By: Scot Herrick

Scot Herrick — Thu, 10 Jul 2008 05:22:00 +0000

@Deanna McNeil - It did...link in next comment!